This Privacy Policy explains how Urture (“we,” “us,” “our”) collects, uses, and shares your information when you visit our website, place orders, or interact with us.

Information We Collect

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  Contact & account info: name, email, phone, billing/shipping addresses.
  
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  Order details: products, payment method (processed by our payment provider), transaction totals.
  
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  Usage data: pages viewed, device/browser type, IP address, cookies.
  
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  Communications: messages, support requests, survey responses.
  

How We Use Information

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  Process and deliver orders, provide customer support.
  
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  Personalize products and marketing (with your consent where required).
  
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  Improve our site, products, and services.
  
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  Detect, prevent, and address fraud or security issues.
  
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  Comply with legal obligations.
  

Sharing Information

We may share information with:

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  Service providers (e.g., payment processing, shipping, analytics, marketing help, email).
  
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  Legal and safety purposes when required by law or to protect rights.
  We don’t sell your personal information.
  

Cookies & Tracking

We use cookies and similar technologies to run our site, remember preferences, and measure performance. You can control cookies via your browser settings; disabling some may affect site functionality.

Your Choices & Rights

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  Opt out of marketing by using unsubscribe links or contacting us.
  
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  Request access, correction, deletion, or portability of your data, where applicable by law.
  
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  Object to or restrict certain processing, where applicable.
  

Data Retention

We keep information only as long as needed for the purposes above or as required by law (for example, tax and accounting rules).

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure.

Children

Our services are not directed to children under 13, and we don’t knowingly collect their data.

International Users

If you access our services from outside the U.S., your information may be processed in countries with different data protection laws.

Changes to This Policy

We may update this Policy from time to time. We’ll post the new effective date when we do.

Contact Us

Questions or requests? Email privacy@urture.com